Legal notice

Privacy Policy (Summary)

Data We Collect: Name, address, email, phone, and payment details when purchasing, plus standard site analytics and cookies.
How We Use It: To fulfill orders, send tracking updates, manage customer support, and prevent fraud.
Data Sharing: We never sell your data. We only share details with trusted partners (payment processors, shipping carriers) to complete your order.
Your Rights: You can request access to, updates to, or deletion of your personal data anytime by contacting support.

General: By using our site, you confirm you are of legal age. We reserve the right to limit sales or refuse service if needed.
Products: Products are 100% natural/organic; slight variations in color, texture, or scent between batches are normal. Prices are subject to change without notice.
Intellectual Property: All logos, images, packaging designs, and content belong exclusively to MUXEL.
Liability: Products are for external use only. Please perform a patch test prior to full use.

Processing: Orders process in 1–2 business days.
Delivery: Estimated delivery times and rates are calculated at checkout. Tracking info is emailed once shipped.
Damaged Goods: Report damaged or lost shipments within 48 hours of delivery with photo proof.

Window: Returns accepted within 14 days of delivery.
Condition: Items must be unopened, unused, and in original sealed packaging due to hygiene standards.
Refunds: Approved refunds are credited to your original payment method within 5–10 business days.